Low Price Guarantee

105% Low Price Guarantee:
We guarantee that we have the lowest costume prices online. We are so sure that our pricing is the lowest that if you find a lower price on another website we will refund the difference plus an additional 5%!

How Does The 105% Low Price Guarantee Work?
If you find a lower price after you place your order on CostumeHub.com, all you need to do is email the following information to us: 

• Your six (6) digit CostumeHub order number.
• A screenshot from the final checkout page on the competitor's website showing the item, applicable tax, and their cheapest shipping option.
• The competitors item number and the URL to the item's product page.

Once we recieve your information a customer service representative will verify the price discrepancy, and if applicable will provide a refund back to your credit card for 105% of the difference within 7 business days. 

NOTE: The information must be sent to us via email or fax after you place your order. Please do not call us with the information, as our customer service department is not trained to handle vocal low price guarantee refunds.

Qualifying Products & Restrictions:

• Item must be in stock and ready to ship on the competitor's website.
• All "sale," "clearance," or "blowout" items on the competitor's website do not qualify for the guarantee.
• Competitor cannot be an auction site (e.g., Ebay) or Amazon.com. 
• Competitor coupons and discounts cannot be used in calculating the price difference. 
• The competitors cheapest shipping option + applicable sales tax + item cost will be compared to the final price on our website including our cheapest shipping option (regardless of your desired shipping option) when calculating the price difference for the 105% guarantee.
• If you picked an expedited shipping option on our site than our expedited shipping option price will be compared to a comparable priced expedited shipping option on the competitor's site, if ours is less expensive then this will be factored into the price match guarantee.
• Guarantee is limited to three (3) of any single item in a single order.
• The requested refund amount for any single request is limited to $75.
• All request must be submitted within three (3) days from the date of purchase on CostumeHub.com. 
• If a CostumeHub coupon was used on your order, the final item price with the applied coupon will be compared to the competitor's full priced item when calculating the refund.    

If you have any questions do not hesitate to contact us!

Phone (se habla espanol):
U.S. Domestic: 800-899-5540
International: 949-421-2419

Customer Service Hours:
Mon-Fri:   9:00 am - 5:00 pm PST.
Sat-Sun:   Closed.

Mail:
CostumeHUB.com, Inc.
11 Autry
Irvine, Ca 92618