Company Info

Who We Are: We have been dressing people's imaginations since 1991. We currently own and operate Costume Castle, the largest full service costume store in the United States, which is located in Orange County, California. Our long history in the costume business enables us to truly understand our customer's needs, and we continuously strive to provide the best selection of costumes and costume accessories at the lowest prices for every holiday throughout the year.

What's In A Name:
The definition of the word hub is simply "the center of activity," and it is this definition that motivates us on a daily basis. CostumeHUB.com constantly strives to remain at the center of all online costuming activities. We want people to use our website to discover what costumes are new and fun in the marketplace, and to also discover what fair costume prices should be. Even if you do not purchase a costume from us, we hope that you find the materials on our website informational and helpful in your pursuit of the perfect costume.

What We Are About: Our goal has always been to provide the largest selection of costumes and costume accessories combined with the lowest prices and impeccable customer service. Unlike many other costume websites who often maintain low, or no, inventory on hand, we constantly update our actual inventory levels to ensure that we have the largest selection of adult, child and pet costumes in stock year round, enabling us to usually ship your costume the same day your order is placed.

Our Promise:
To provide the largest, lowest priced year round selection of adult, child and pet costumes. To provide impeccable customer service, with readily available and helpful CostumeHUB.com customer representatives waiting to answer all of your inquiries. To provide honest and fair store policies, such as our 14 day stress free return policy, allowing our customers to have the peace of mind that they are dealing with a solid long-term company that always has their best interest at heart.

Contact Information:
Do not hesitate to contact one of our helpful customer representatives if you have any questions or concerns.

Mail:
eCommerce Distribution Center:
CostumeHUB.com, Inc.
5370 W. 95th St
Prairie Village, KS 66207

Phone:
1-800-899-5540

Customer service hours:
Mon-Fri:   9:00 am - 5:00 pm CST
Sat-Sun:  Closed.

Email: help@costumehub.com